You don't have to do it by the book…
I was right all along…you don’t have to do it by the book. Dana Chisnell, co-author of that most wonderful manual “Handbook of Usability Testing”, says ditch the book and do what works for you. I love the informal usability walkthrough vs. the sterilized feel of the lab. It gives me a chance to really dig into what the user is thinking without the fear of “Did I miss a step?” “Did I ask the wrong question?”. It’s that personal connection that makes the end product connect…
Read it here: Quick and Dirty Usability Testing: Step Away from the Book